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Refund Policy

1. Eligibility for Refunds

  • Refund requests must be made within 7 days of purchase.
  • Refunds are only applicable if less than 20% of the course content has been accessed.
  • Courses purchased as part of a bundle or on special promotional discounts are non-refundable.

2. Non-Refundable Situations

  • The course has been fully or significantly accessed.
  • You have downloaded a substantial portion of the course materials.
  • The refund request is made after the eligible time frame.

3. How to Request a Refund

  • To request a refund, please contact our support team at infozenovapay@gmail.com with the following:
  • Your full name and email address used for purchase.
  • Course name and purchase date.
  • Reason for the refund request.
  • Once approved, refunds will be processed to the original payment method within 5–10 business days.

4. Changes to This Policy

  • We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page.